Patient Counseling - Our Pharmacy Services | Healthfirst Pharmacy in Hagerstown

Personalized Patient Counseling

Understanding your medications is a critical part of your health journey. At Healthfirst Pharmacy, we go beyond just filling prescriptions by providing dedicated patient counseling. We take the time to talk with you, answer your questions, and give you the confidence to manage your health effectively.

Our Counseling Covers All Your Questions

Proper Medication Use: We explain the best way to take your medication, what to expect, and how to manage potential side effects.
Chronic Condition Management: Get expert advice on managing conditions like diabetes or high blood pressure, in line with your doctor's care plan.
Cost and Insurance Issues: We can help you navigate your insurance coverage, assist with prior authorizations, and explore cost saving options.
Safety and Interactions: Our pharmacists review all your medications, including over the counter products, to help you avoid negative drug interactions.

The Value of a Personal Pharmacist

Unlike the rushed feel you might get elsewhere, we build relationships. Our pharmacist gets to know you and your health history, providing consistent and trustworthy advice every time you visit. This personal approach ensures you receive the highest quality care.

Talk with Our Pharmacist Today

Have questions about a new prescription or just want to review your medications? Stop by the pharmacy or call our pharmacist directly at (240) 513-6059 to get the clear answers you deserve.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

You can review prescriptions, over-the-counter products, supplements, device technique, and lifestyle questions.

Drop-ins are welcome, but you may schedule a 15–30-minute session if you prefer dedicated time.

Absolutely. We follow strict HIPAA standards and use private areas so your health details remain confidential.

Absolutely. Our team is experienced in working with insurance companies and can help you understand your plan. We also actively assist with the prior authorization process and offer a cash discount plan to help make your medications more affordable.

You can review prescriptions, over-the-counter products, supplements, device technique, and lifestyle questions.

Drop-ins are welcome, but you may schedule a 15–30-minute session if you prefer dedicated time.

Absolutely. We follow strict HIPAA standards and use private areas so your health details remain confidential.

Request A Callback

Have a question or need assistance? Request a callback and a friendly team member will reach out as soon as possible.

This is my pharmacy that I use regularly. Joy and her staff provide fantastic customer service. They really care and will give help and advice in any way they can. I can't say enough great things about this place.

Donald Barnhart

This is a great pharmacy. They respect your needs and privacy and will go the extra mile to make sure you have what you need. Much better than the big chains where you're just a number. You should give them a try.

Rose Daley

This is my favorite pharmacy. Shiva and the staff make you feel like part of the family. It's a throwback to small, family-oriented pharmacies. No stress like the big stores and someone actually comes to the counter when you walk in.

Joe Lolley

They are the best, very friendly and helpful, and they take an interest in your health and well-being. I consider them friends and can talk to them about anything.

Gilbert Dicus

Our Patients Say It Best

Stories from Our Pharmacy Family

We're honored to be a trusted healthcare partner for so many in our community. Here's what your neighbors are saying about their experience at Healthfirst Pharmacy.

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