Prior Authorization Assistance

Insurance hurdles should never keep you from the medicine you need. HealthFirst Pharmacy’s experienced team handles every step of the prior authorization process, saving you time and stress.

How Our Service Works

Insurance Verification: We confirm your coverage and identify any prior-auth requirements before you leave the counter.
Doctor Coordination: Our pharmacists contact your prescriber promptly and submit the clinical details insurers demand.
Paperwork and Follow Up: We track insurer requests daily, answer questions, and resubmit forms if needed until approval arrives.
Status Updates: You receive a call or text as soon as your medication is cleared, so pickup or free local delivery can be arranged the same day.

Why Choose Us?

Our local advocates understand plans and typical turnaround times, often securing approvals days faster than going it alone. If coverage is denied, we suggest covered alternatives and appeal options.

Start Your Request Today

Have a new prescription or an insurance issue? Call (240) 513-6059 or stop by our location. We will begin your prior authorization immediately and keep you informed every step of the way.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

It is an extra approval your insurance plan may require before paying for certain medications or dosages.

Our pharmacy system flags PA drugs automatically, and we will tell you right away if your plan requires it.

Most approvals arrive within one to three business days, but timing depends on how quickly insurers and prescribers respond.

Yes. We notify you by phone or text as soon as the authorization is approved, or sooner if we need more information from you.

It is an extra approval your insurance plan may require before paying for certain medications or dosages.

Our pharmacy system flags PA drugs automatically, and we will tell you right away if your plan requires it.

Most approvals arrive within one to three business days, but timing depends on how quickly insurers and prescribers respond.

Yes. We notify you by phone or text as soon as the authorization is approved, or sooner if we need more information from you.

Request A Callback

Have a question or need assistance? Request a callback and a friendly team member will reach out as soon as possible.

This is my pharmacy that I use regularly. Joy and her staff provide fantastic customer service. They really care and will give help and advice in any way they can. I can't say enough great things about this place.

Donald Barnhart

This is a great pharmacy. They respect your needs and privacy and will go the extra mile to make sure you have what you need. Much better than the big chains where you're just a number. You should give them a try.

Rose Daley

This is my favorite pharmacy. Shiva and the staff make you feel like part of the family. It's a throwback to small, family-oriented pharmacies. No stress like the big stores and someone actually comes to the counter when you walk in.

Joe Lolley

They are the best, very friendly and helpful, and they take an interest in your health and well-being. I consider them friends and can talk to them about anything.

Gilbert Dicus

Our Patients Say It Best

Stories from Our Pharmacy Family

We're honored to be a trusted healthcare partner for so many in our community. Here's what your neighbors are saying about their experience at Healthfirst Pharmacy.

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